To ensure the best shopping experience for our customers, we offer exchanges and returns under the following conditions:

• Exchange or return requests can be made within 14 days of receiving your order.
• The product must be returned in its original condition, unused, with all tags attached and in its original packaging.
• Products that have been used, washed, or damaged due to misuse cannot be exchanged or returned.
• If the product has a manufacturing defect, it can be exchanged or returned free of charge after the defect has been verified.
• The customer is responsible for exchange or return shipping costs unless the reason is our mistake or a defective product.
• Refunds will be processed using the original payment method or another agreed-upon method after the returned product has been received and inspected.